Note: Only those with administrative FCM privileges can create or edit a User Account. This includes users designated as a “Health Home Admin” and users designated as a “Downstream Admin”.
Accounts that are inactive for more than 60 days will be automatically deactivated. FCM will send an email to notify Users 5 days before an account is deactivated. Users should double check their spam/junk folders in the event they did not receive a notification.
Questions?
Submit a support ticket and we'd be happy to help!