Foothold Care Management has four (4) different Account Permissions that Admins can configure for their Users. See below for an explanation of these permissions as well as a screenshot of where to find for configuration.
- "Read only": having this permission enabled makes the user read-only and they will not be able to edit any information in FCM.
- "Enable billing module”: having this permission enabled allows users to access individual claims on patients’ individual “Billing” tabs and organization-wide billing reports.
- "Receive billing statement emails": having this permission enabled allows users to receive a copy of the billing statement from Foothold in their email inbox.
- Note: Foothold recommends that all users with the “Receive billing statement emails” box checked also have the “Allow access to billing module” box checked.
- "Permission to write off claims": having this permission enabled allows users to write off claims
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**It is recommended that when Users become deactivated, that any applicable permissions to the billing module and statement emails are also removed from their profiles.**
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Questions?
Submit a support ticket and we'd be happy to help!